Detroit, MI — Est. 2007 Vol. I · Portfolio MMXXVI

A Digital Product Manager's Dossier Trajan
Centers.

I build digital products that perform — leading cross-functional teams to design, ship, and continuously improve online experiences that drive business growth. Biased toward clarity and measurable outcomes.

Product Strategy Growth & Experimentation Fintech & SaaS PMP Certified
Trajan Centers portrait
Trajan fishing on a Michigan lake
Trajan and Sophie
Years of service
18+
Army → Accenture → Rocket
Trajan Centers PMP · Ross BBA · U.S. Army Vet
Never forget your 5 P's: Proper Planning Prevents Poor Performance.
Currently
Location
Detroit, MI
Focus
Digital product, growth & strategy roles
Reading
The Color of Law · The Autobiography of Malcolm X
Household
Sophie, Daisy (dog), Cait (cat)
Lived in
3 countries · visited 14
About

Operator by training.
Builder by nature.

I've spent my whole life betting on myself. I joined the Army at 18 because I saw it clearly: short-term pain, long-term gain. It paid for my degree at Michigan Ross. Ross got me into Accenture. Accenture taught me that you can walk into any organization, develop a strong plan, and deliver. That instinct has driven everything since.

I work the way I do because I've never been afraid not to know something. I ask questions because I'd rather look uninformed for thirty seconds than make the wrong call for three months. In practice, that means I build shared understanding fast. I run tight, well-scoped projects with clear expectations. I push for root causes over symptoms. I deliver organized, high-value work as a result.

Outside of work, I'm a Detroiter through and through: president of my neighborhood watch, member of the Ford/Dearborn Astronomy Club, landlord and hands-on renovator, and one of the most social people you'll meet. I've lived in three countries, visited fourteen, and I'd still pick Detroit every time. I live here with my partner Sophie, our dog Daisy, and our cat Cait.

Certification
PMP — Project Management Institute, 2026
Education
BBA — University of Michigan, Ross
Training
Product Psychology Masterclass — Growth.Design, 2024
Service
U.S. Army, 82nd Airborne · TS Clearance (inactive)
Selected Experience — 2007 / 2025

Work that moved the needle.

A digital-product practice built across mortgage fintech, management consulting, and the U.S. Army's 82nd Airborne Division — every role earned, every number verifiable.
2024 — 2025
Rocket Mortgage
Detroit, MI

Digital PM — VA Loan Segment

Launchpad Acquisition Funnel

Owned end-to-end product strategy for Rocket's VA Loan funnel from storefront entry through eligibility routing — balancing conversion optimization with strict regulatory requirements. Integrated Plaid asset verification APIs, introduced a 922% CTR-lift CTA, and drove a permanent routing change that lifted hard credit pulls by 18%.

922%
CTR lift, Rates page
40%
YoY VA lead growth
#3
National VA lender
2021 — 2024
Rocket Mortgage
Detroit, MI

Growth PM — Consumer Acquisition

RocketMortgage.com Platform

Led full-funnel growth experimentation across the platform — designing, prioritizing, and shipping 120+ hypothesis-driven A/B tests. Built the KPI and measurement frameworks that made this scale of experimentation possible, and increased completed mortgage applications by ~11%.

120+
Experiments shipped
11%
Application lift
4 yrs
Full-funnel ownership
2017 — 2020
Accenture
Detroit · Global

Management Consulting Sr. Analyst

Global Delivery

Delivered enterprise modernization and organizational change for Fortune 500 and public-sector clients. Led a legacy-to-cloud document management migration, coordinated 24-hour global delivery across onshore U.S. and offshore India teams, and drove a statewide change management program across 26 facilities and 14,000+ employees — achieving a 30% increase in employee engagement. Founded Accenture Detroit's Military ERG.

14K+
Employees impacted
30%
Engagement increase
$2M
RFP contribution
2007 — 2011
U.S. Army
Fort Bragg, NC

82nd Airborne Division

Field Artillery Data Systems Specialist

Led a squad of six soldiers maintaining 100% accountability for $500K+ in mission-critical equipment across domestic and overseas deployments. Part of the first U.S. unit to fire the M777A2 howitzer in combat. Awarded Battalion Soldier of the Month. Held Top Secret clearance.

$500K
Equipment accountability
6
Soldiers led
TS
Top Secret clearance
AI Projects — Field Work

Putting AI to
practical use.

Not theater, not slop. A handful of small, high-leverage builds that save hours of my week and teach me where these tools actually earn their keep.
Skills & Toolkit

What I bring
to the table.

I work at the intersection of product strategy, data, and delivery — comfortable in the weeds of a sprint and in the room with executives.

My toolkit spans discovery to launch: from writing PRDs and leading qualitative research to interpreting experiment results and shipping features in Azure DevOps.

Product & Strategy
  • Product Strategy
  • Roadmap Governance
  • MVP Definition
  • PRDs & User Stories
  • Backlog Prioritization
  • Funnel Architecture
  • SaaS Product Lifecycle
  • North Star Metrics
Growth & Experiments
  • A/B & Multivariate Testing
  • Hypothesis-Driven Design
  • Conversion Optimization
  • Adobe Analytics
  • Adobe Target
  • Amplitude
  • KPI Instrumentation
Delivery & Collaboration
  • Agile / Scrum / Kanban
  • Azure DevOps
  • Sprint Planning
  • Cross-Functional Pods
  • Global Delivery
  • Compliance Partnership
  • Executive Communication
Research & Analysis
  • Affinity Mapping
  • Journey Mapping
  • Usability Research
  • Voice of Customer
  • Figma
  • Lucidchart
  • LLM-Assisted Workflows
Community — Beyond the Résumé
Trajan Centers with Michigan State Rep. Stephanie A. Young
Stephanie A. Young Michigan State Rep. · 2024

Service is just how I operate.

At Accenture, I founded the Detroit Military Employee Resource Group and led a community initiative that brought together $3,000+ in gifts and essential items for twelve local veterans over the holidays.

I also own and manage residential rental properties in Metro Detroit — doing the renovation work myself, managing tenants, and maintaining properties to a standard I'm proud of. It's taught me more about project management, risk assessment, and stakeholder communication than almost anything else.

$3K+
Veteran gifts & essentials
12
Local veterans supported
2
Rental properties managed
Detroit community group photo
Plate II
Detroit — neighbors, organizers, and friends.
Contact

Let's build something worth building.

I'm actively looking for my next role in digital product management, growth, or strategy. If you're building something interesting — let's talk.
Direct
Based in
Detroit, Michigan
Availability
Open to new roles
Response time
Usually within 24 hours, on weekdays.
Tweaks v1
Accent
Density
Display font